WEC Rundown Part 2

You may have noticed that I’m leaving out my experience with regards to the educational sessions…that can be handled separately, stayed tuned.

Here we go, on to days 3 &4…

Day 3 – Monday

Lowes Iron Chef Lunch – Eh, yawn.  There was so little audience interaction, I felt disconnected.  I didn’t know what they were doing half the time.  Plus, I did see that they were working with lobster, and I thought for a second, WE might be getting lobster for lunch.  What a let down.  What we did get for lunch really wasn’t impressive.  And, I’m sorry, but the huge space we were in for this lunch was so cold I was shaking through every event held in here.  Brrrrr…..

Chapter Receptions – Disaster! Okay, I love the outdoors.  But not when it’s 110 degrees and 70%+ humidity! TROPICAL.  The idea itself was great. There were five separate reception locations (all in the same general vicinity at the Pointe Orlando). The idea was to bring several different chapters from around the world together into one of those five locations.  Fantastic.  I love meeting other chapters.  BUT, I did not enjoy feeling the sweat drip down my back as soon as I stepped off the bus, only to get worse as we entered the reception area.  My own chapter members (and many others) started to get cranky.  The wine and beer was warm, there was this odd mist being sprayed over the crowd (hello? humidity and mist…not good for the hair thank you) and too many people stuffed into the same patio area. Our escape?  We made a break for it to the lovely air-conditioned Hooters directly across from us.  Yes, I said it – HOOTERS.  Cold beer, better attitudes.

Rendezvous.  No Rendezvous for me! After jumping from one supplier reception to another and then grabbing a late dinner – Rendezvous was just out of my planner budget, and I needed some sleep!

Day 4 – Tuesday

General Session with Joe Calloway and Kelly Cutrone (People’s Revolution).

Having Kelly Cutrone as part of the general session on Tuesday was a great way to connect with the younger (MTV) crowd. I personally enjoyed Kelly much more on stage that I did on TV!

A few takeaways from Kelly…

  • All steps forward are good steps.
  • Good ideas with great input, become great ideas!
  • Changing & innovating until you reach your successful end point.
  • Take that big risk; don’t be afraid to fail.
  • Repeated failure can lead to success.
  • Find your own way around the barriers, people won’t remove them for you!

And of course, Joe’s motto – There’s no try, there’s only do or do not!

St. Louis Promotional Lunch with Comedian Kathleen Madigan


One word – HILARIOUS! This portion of the lunch was exactly what I needed to lift my spirits and get the room laughing. Kathleen is hysterical. I’m already looking forward to WEC12 in St. Louis!


Richard Petty Race Car Driving – Officially the BEST Offsite Insights experience! Suited up, racing down the speedway at 145 miles per hour…I couldn’t stop smiling.  The one thing to remember next time? Sneakers. The venue DID have extra sneakers (and socks) on hand for those dressed in sandals, or I might have been out of luck! (Never did see that in the paperwork when I signed up.)

As we lined up, thankfully  I was close to the front, as the skies did open up and it poured down on us. Unfortunately, the last 5-6 people weren’t able to take the ride, but they did get TWO tickets each to come out and ride another another.  Very generous!

Closing Reception – Universal Studios
Thank you Universal Studios for taking it up a notch. What a great reception! The City Walk was just awesome, and a great way to experience the restaurants, bars and other venues.  The setup kept all of us in one location, but we could easily navigate to other parts of the City Walk to explore without getting lost.  Once the reception was over, we were led to the Hard Rock (let the party begin!).

Fantastic venue, the Hard Rock.  DJ rocked, the band was awesome, the dance floor was packed… To escape the crush of the dance crowd, you could head up to the second level balcony and watch from above.  As you can see from the pic below (slightly blurry), MPI members love to dance.  We took over that dance floor!

Below… it’s a MOB scene at the Hard Rock!

And the number is?

I read yesterday that the MPI numbers for WEC are out! See quoted article below from M&C, posted by Sarah Braley.

Meeting Professionals International has released attendance numbers for its recent World Education Congress, held in Orlando last month. About 2,500 traveled to the convention, with 225 companies purchasing 3,534 hosted-buyer appointments for the new program that replaced the organization’s usual trade show. Further breakdowns of the figures, such as how many planners attended and how many of those planners were hosted buyers, still are being determined. On the smartphone front, the WEC app for iPhone/iPod took the crown, being downloaded 851 times, followed by 465 downloads for the iPad app and 273 for the BlackBerry; just two people with Android phones downloaded that app.

With regards to the WEC app, (and according to @MPITheresa) the stats above were provided by a data report from QuickMobile.  You may notice that there were only two android app downloads reported by QuickMobile.  According to the Android Market report, there were actually a few hundred downloads.  MPI is working out the bugs as we speak.  As a devoted android user, I was one of those “two”.  But a critique of the app will be saved for another day.

WEC Rundown Part 1

I have many, many things to say about MPI’s World Education Congress, held July 23-27 in sunny (and really hot) Orlando, FL.  The good, the bad and the so-so, but I have been struggling to get the message down.  I did take lots of notes, with my trusty notebook and gel roller pen as well as on my laptop. I daresay to the disgruntlement of some session attendees, who did not appreciate my fingers clicking away on the keys.  It’s nearly impossible to be a quiet typist with these nails! I even participated in an #Eventprofs Chat about #WEC11.  But still I struggle to get it all down in some coherent order.  I’m going to start with a run down of the events I attended (two parts) and take it one day at a time.

Day 1 – Saturday

Good grief, could they pack any more sessions, meetings, events, downloads, uploads, networking, etc, into my day?  Hardly had time to make a wardrobe change at the end of the day!  You know you HAVE to make a wardrobe change prior to the evening festivities.  Or is that just me?  Well, that’s what I pack a 50 pound bag for! And not to mention the shoes…

At least this year my flight showed up and I made it to town in time for the opening reception.

Oh, opening reception…you let me down.  We are herded onto a bus, then herded through Epcot, then herded into a building called the Seas.  Everything is fine at first, but then more and more people come into the room.  I start to get claustrophobic (I’m short, I can’t see my way thru the crowd) – panic sets in. Little did I know, and I’m not the only one, there were two other buildings for us to explore.  I’m not sure how I missed this…I wasn’t told, it wasn’t in my paperwork, there wasn’t a sign that I could see.  My Thought: I think as Shuttles are arriving, drop offs (and herding) should have been divided into threes.  So that an even number of people were led into each location. Did MPI attempt to do this, and fail? Unknown.

I escape the madness of the Sea to find a friend of mine who was in “The Land” – which upon arriving, was filled with about 20 people.  Where was everyone?  Then we traveled to another, Imagination – with even less.   Okay, grab a drink and off to the fireworks.  That was so-so, I mean fireworks, you’ve seen one – you’ve seen them all.  I must have heard “Not up to Disney Standards” at least dozen times.

Oh, by the way, did anyone else feel odd about eating fish, in front of the fish?

Day 2 – Sunday

It’s Sunday (at least I think it is, it’s hard to know sometimes).

Best part of the day, General Session with Simon – and understanding the “Why”.  You can read about my thoughts on this HERE.  I enjoyed Simon’s insights, although he WAS wearing jeans, which I guess are frowned upon when attendees wear them.  But, okay – I wore flip flops.  So there.

Off to the Rise Awards Luncheon – Boy do I feel inadequate. I love to volunteer, but wow, this year’s winners really showed me what it means to VOLUNTEER! I was especially impressed with Courtney Stanley, who won the award for Young Professional Achievement.   In all seriousness, congratulations to her.  I wish I knew exactly what I wanted in college and had been that driven.  I’m always impressed by students who just know themselves so well, and find that one thing that really motivates them; drives them to a goal.  It’s amazing.  She will make a GREAT leader in the MPI community!  And after closing her “thank you” speech stating she needs a job, she’ll now be hard pressed to decide which company to work for – I can only imagine the number of offers that will come her way now!

Blitz – This was a great way to showcase the “exhibitors”.  I loved the set up! Walking up and down the convention center with suppliers along the perimeter – perfect for me.  Fun food, fun drinks, fun people.  Even penguins, an alligator, and a sloth?  Although, it did get a little tight and I had to escape the crowd of people around the Keno game.

The Big DealLet’s play some poker! Caesars Entertainment, Hilton Worldwide and Encore Productions did a great job setting this event up. Loved the Hilton VIP Tent, the live music, and oh yeah – the poker tournament!  Poker isn’t my thing, for some reason I’m just not good at adding up to 21 under pressure.  Okay, correction.  Just realized how little I know about cards, Blackjack is about counting to 21!

What was this tournament all about?  The MPI Foundation of course!

And one lucky tournament player won a $10,000 seat to play at the 2012 World Series of Poker® Main Event.

The odds are stacked in favor of the meetings and events industry since all proceeds from The Big Deal go to fund scholarships and grants.  Even our very own MPI NENY Past President, Doug McPhee, CMP, CMM got in on the action!

Below… The last table standing…

The winner? Congratulations to Eli Gorin, CMP, (pictured center) vice president of global client relations for ABTS Convention Services, for winning The Big Deal at the Hilton Orlando, presented by the MPI Foundation. Gorin earned a $10,000 seat at the World Series of Poker Main Event in 2012. Greg VanDyke of PSAV finished second in the tournament, with Nick Topitzes of PC Nametag finishing third. (Source: WEC Onsite Magazine)

Part Two

What’s Your Why?

Attending the recent MPI World Education Congress in Orlando has inspired me – one of the inspirational talks I attended was the General Session presentation by Simon Sinek, who presented us with several ideas, including understanding ideas like WHY?, leaders vs. visionaries, inspiration, and loyalty.

First a little bit about Simon…
Simon Sinek
is leading a movement to inspire people to do the things that inspire them. His goal is to help as many people as possible understand WHY they do what they do, so that they are better able to only do the things that inspire them.  The most efficient way to do this is by helping organizations understand their own WHY enabling everyone who works for the organization to leave every night feeling inspired and fulfilled.

WHY? - According to Simon, Meeting Professionals are our world’s last line of defense! Oh so true; nothing can replace the human connection achieved face-to-face at an event or meeting. For example, you might think bloggers spend their days interacting online only, but consider this, last year 20k bloggers descended on Las Vegas for a blogging convention. WHY? Because of the human interaction we all need.

Leaders vs. visionaries - what’s the difference between a leader and a visionary? Leaders can clearly communicate what they believe; they have an undying belief in what they say. Visionaries are not always leaders, they may be able to talk (a gift of gab) – but not always great at communicating a true belief.

Inspiration -Those who inspire, work from the inside out.  They focus on the Why first, then the How and finally the What.  The WHY creates authenticity, which leads to loyalty.  Simon’s example company was Apple.

  • WHY: We believe in thinking differently.
  • HOW: We make computers.
  • WHAT: Want to buy one?

Loyalty - Companies like Apple, breed innovation and inspiration. Steve Jobs doesn’t tell people what to make, he provides an area for great ideas to happen.  Leaders don’t create ideas; they allow others to do so.

It is my hope, as President of MPI NENY this year, that our chapter provides an opportunity for members to lead within this industry; to allow others the opportunity to create good ideas and for the leaders to help turn them into great ideas!  Being a part of the Chapter Leadership or a Committee gives each of us the capacity for leadership doors to open and the great ideas to follow.  I hope that everyone considers a leadership position at some point during their time as an MPI member.  It is truly an inspiration and honor to serve.

People show up because they share the same beliefs as you, not for a plan!

What is your WHY?

A Little WEC11 Love

I’m leaving on a jet plane for #WEC11 (World Education Congress) in less than four weeks! Where has the time gone?  When #WEC10 was over, I thought woefully that I have to wait a WHOLE year before the next one.  Somehow the whole year flew by, and now I have to start planning how to fill my precious few days in Orlando.  With only two days left for early registration, I wanted to share eight reasons (in no particular order) why I love attending WEC!

Education & Professional Development
That’s the biggest draw for me, the education that MPI provides during WEC is probably some of the best education and professional development opportunities around, in my humble opinion that is!  This year MPI seems to be stepping it up another notch, with the rallying cry “Get Smarter“; a more hands on, less talk focus.  Attendees will have access to over 100 educational sessions – my mind spins, as I know I won’t have time for them all.

Events & Networking
To name a few… The Big Deal, Rendezvous, Open and Closing Receptions, Offsite Insights, Puppy Cuddling, Chapter Receptions, Golf Tournament, Rise Awards…and the list seems to go on. Sleep is overrated during this conference!

Location
This year WEC will be held in sunny Orlando, FL, probably one of the easiest places for those on the east coast to access and with the prices on plane tickets going up every day – it’s much more cost effective!

Technology
I LOVE Technology. I love checking out all the new shiny toys, tablets, smart phones, applications, tools, etc.  This year MPI has created the HIVE! The HIVE is the new gathering spot, located in the Global Village, for showcasing the latest in event technology. It’s the ultimate show-and-tell stage in which a tech-savvy concierge staff of digital and social media experts shares the latest tech tools and wizardry.

Leadership
Attending WEC gives you that edge; the edge you can take home with you, use as a Chapter Leader on the MPI Board and use within your own company.  It gives you that boost within your career, takes you up a notch as a professional.  I feel more empowered, a stronger leader, a more prepared professional.  I come away with new resources to make my job easier, ideas to help inspire others and feel more confident!

Inspiration
Every time I attend WEC, I leave feeling inspired and rejuvenated. I have new ideas and my creative juices are flowing.  Attending WEC pumps new energy into the meeting professional world!

No More Tradeshow (Now MarketSquare and Blitz!)
I do appreciate the tradeshow, but I don’t love tradeshows, especially not two days worth of wandering somewhat aimlessly around the tradeshow floor.  Nevertheless, there will be time for supplier to market themselves on the MarketSquare and with Blitz!  MarketSquare is a permanent fixture throughout the entire conference, where suppliers can meet with clients, have a representative talk to attendees or simply gain brand exposure. On top of Market Square, there will also be Blitz! This new addition to WEC is set to provide an additional way to give companies the visibility at WEC, with a designated spot for the evening in the progressive reception; no longer a search-and-find adventure for buyers.

Friends
I would be remiss not to mention all the friends you make while attending this conference.  It just amazes me the number of people you meet from all over world, who I now consider not just colleagues, but my friends.  Connections are made and kept; I always look forward to attending so we can meet up again!

Now, why do YOU want to attend #WEC11?

Face Time

I might be a little over the top when it comes to encouraging the use of social media as a meetings professional.  I love Twitter and LinkedIn for my professional side, and Facebook for my more personal side of life.  I even went so far as to sign up for all kinds of social networking and online communities, many that I don’t use regularly, just so I could ensure no one else gets my username.  (You can check yours too NameChk)

source: http://www.knoxify.com

I spend lots of time touting the benefits of social media to my MPI Chapter (Northeastern NY), they all smile at me.  I have to wonder, are they smiling (and maybe laughing a little) because they wish they had more time for social media? Knew more about it? Understood the benefits? Or is it, smile and nod until she stops talking? Perhaps it’s a little of everything.  I think most people WANT to get involved with some type of social media application, but then once they do, not everyone really finds it useful (not to mention the time involved). And that’s OKAY.  I’m not here to tell members they absolutely have to join Twitter or LinkedIn (or any other social community)…but they might want to consider it.  And by joining, that doesn’t mean face to face meetings will go by the way side, or that face to face connections will disappear.  Isn’t that what a Tweet-Up is for?  (they are rolling their eyes at me, I know it)

Check out Liz Utter’s blog Social Intimacy & Social Media: Why Face Time Is Still Key

My favorite lesson from her blog…

Social media is a tool, but does not take the place of face time. Creating events where followers meet and interact is a crucial building block in nurturing and solidifying the status of your relationship with followers. It provides more than just an opportunity to put a face with a name; it is a way for the community to verify that you are who you say you are.

The power of the human touch and engaging people face to face is what makes meeting professionals so strong.  We might love technology to help make our lives easier, but we love to spend quality time with each other as well.  Learning from one another, listening to stories, connecting in real time.

Your sincerity and enthusiasm should carry over into the online community as well.  There’s just no way to hide anymore.  Most of us can spot a fake from a mile away.  Be real in person, be real online.  Otherwise, the online community will pretty much shun you.  And that’s pretty harsh.

I’ll leave you now with points from the Convention Industry Council’s grassroots effort, “Face Time, It Matters”.

FACE TIME. It Matters.” is a grassroots industry campaign theme designed to promote the benefits of meeting face-to-face. The campaign was developed in response to one of the most challenging years ever faced by the meeting, convention and exhibition industries. It was based on the findings of a recent national survey of corporate and association meeting planners, plus in-depth personal interviews with the industry’s leading executives as well as focus groups consisting of corporate and association executives, business travelers and professional meeting planners. According to the research:

  • Face-to-face meetings build trust and relationships;
  • Education and training are more effective in a live setting;
  • Live meetings actually save time and money;
  • Live meetings result in a more effective exchange of ideas;
  • Face-to-face meetings provide the human connection that powers business;
  • Face-to-face meetings create jobs and powers the economy.

After wrapping up this entry, I was reading the MPI PlusPoint blog, and found it interesting to note…

Social Media Helps Well Being…
New survey findings [from the Pew Research Center’s Internet & American Life Project] show that use of social networking sites is growing and that those who use these sites, especially Facebook users, have higher measures of social well-being.

This survey also showed that more people are using social networking sites–the figure is now 47 percent of the entire adult population, compared with 26 percent that was measured in our similar 2008 survey. Among other things, this means the average age of adult social networking site users has shifted from 33 in 2008 to 38 in 2010. Over half of all adult social networking site users are now over the age of 35.

Celebrating Our Members

Last night was the MPI Northeastern New York awards celebration. The MPI NENY Awards Celebration is the culmination of the chapter’s year and was definitely an evening filled with celebration, as we recognized the talents, skills, accomplishments, and dedication of our members and industry colleagues.

As part of last night’s ceremony, I had to give a speech.  Truth be told, and despite what others might tell you, I did not spend a whole year writing this! I spent at least 2 months, and then changed it two days before the event.  And then added more stuff two hours before the event.  I was so nervous the night before and the day of, I really thought my stomach would revolt. It didn’t help matters that I was speaking last.  But a glass (or two o)f wine later, and I’m good to go. We had a special guest, MPI Chairman Eric Rozenberg (@Yoda18), who flew in from Belgium.  It was our very first international guest speaker.  And if you haven’t heard, he’s on his farewell tour.

As odd as this might be, I wanted to share my speech with the world.  And share a very special video from MPI President & CEO Bruce MacMillan (@BMACMPI) who generously recorded a special message for us about WEC11.

A few words from the new President…

I would like to thank everyone once again for coming out tonight.  The June awards celebration is truly a special time for our Chapter and our members as we recognize their accomplishments.  Congratulations again to all our award winners this evening.  Your volunteer efforts are truly appreciated and I look forward to working with you this year.

Thank you to Eric Rozenberg for coming all the way from Belgium to speak at our event tonight; making our Chapter the last stop on his farewell tour as MPI Chairman. It was an honor to have you here.

Here I am at the beginning, the beginning of my term as President.  I’ll admit this is scary; public speaking hasn’t been my forte.  But Jack Roddy gave me some words of wisdom…I should pray for inspiration or at the very least I should just picture everyone naked and I’ll do just fine.

As I transition into the role of President, I would be remiss not to thank Doug McPhee.  During my time as President-Elect, Doug has truly been an inspiration to me.  He has helped me to listen first, consider all sides, and then make a decision.  He has encouraged and supported me; he is and will remain my mentor.  Thank you again Doug for all that you have done for our board, for our Chapter and for me.  But just so you know, and as Jack can attest, you aren’t off the hook yet.  I’ll have many projects for you going forward!

We all know the saying less is more.  And we also know, good communication is a key aspect to our industry, but do you have the feeling that email is taking over the world?  Or at the very least, it’s replacing the phone call? I’m guilty of emailing my own co-worker while we are in the office at the same time.

In an effort to save your sanity (and mine), one of our goals as a chapter moving forward is to cut back on our emails to you.  The last thing we want is for you to delete an important email or for your server to mark us as spam!  The monthly newsletter will soon turn into a bi-monthly one, with more focus on articles, members, newsworthy items.  We will create a weekly email blast; similar to ones you may receive from International, which will provide links to upcoming events, important info you need now, etc.; condensing our event invites and reminders into one weekly email blast.

We encourage you to utilize our website more.  We will be posting the information you need, the events you want to attend, the people you need to contact, etc. online  Every link you click on will bring you to our website for more details – and for every question you have, as Cindy tells me… It’s on the website.

You may not have heard yet about my love for social media.  Yup, I’m the nerd in the front of the class, waiving her hand frantically to answer the question.  Social Media isn’t just for nerds!  I want everyone in this room to consider for a moment their own social media presence.

Social media IS your friend. No really, it is.  Yes, privacy settings exist, you can block people, you can lock down your profile – but then I wonder, why did you set up an account to begin with?

As a strong proponent of social media, I encourage all of you to follow us on Facebook, to stalk us on Twitter and to speak your mind in our LinkedIn Group (MPI NENY). I don’t expect everyone to be a part of every social networking group available, but business is being done within the social media arena, and you may want to consider being a part of a few (or at least one) – as they aren’t going away any time soon! Some of the best info and networking opportunities I’ve found, I’ve found on Twitter.

I just read this morning that: 56% of those who follow a brand on Twitter indicated they are “more likely” to make a purchase of that brand’s products compared to a 47% lift for those who “Like” a brand on Facebook.  AND Twitter is viewed as the medium in which consumers can directly communicate with the stewards of the brands they are most interested in. (But I digress…)

Keep in mind when deciding which networking communities to join…. “It’s not information overload, it’s filter failure!” We are very busy people, so it’s okay to be picky!

Our Chapter is all about Education – consider our chapter slogan, MPI NENY is the bridge to innovative knowledge and connections!  We’ve listened to you, we’ve taken what you’ve said into consideration, and our 2011-2012 educational plan is a strong one.  Thanks to the hard work and dedication of the education committee, led by VP of Education, Deb Goedeke, you will be pleased and surprised with what we have in store for you.  Remember to complete the membership surveys as they come in, as feedback is what drives YOUR education direction.

With your education in mind, I would like to turn to now to the World Education Congress and the MPI Foundation.

Many of you may know about this little conference in Orlando, FL that’s coming up in July.  If you don’t know, you probably should!  This will be my third year attending WEC, and believe me it provides some of the best professional development and education around.

Another great MPI element is the MPI Foundation.  For 25 years, the Foundation has been investing in the people and programs that shape meetings and business events into a $100 billion industry.  With generous donations from MPI Members, the Foundation is able to provide access to grants and scholarships.

The Foundation is there for all of you in this very room.  Recently, one of our very own members was awarded a scholarship to attend WEC.

Life is funny sometimes, and this member would have missed the opportunity if she hadn’t checked her junk mail.  After perusing the “junk mail” she came across an email from MPI whose subject was “Need Financial Aid for WEC?”  The deadline to apply was less than a week away!  Perhaps we should all be checking quarantine more regularly!

She completed the application over the weekend, faxed it in on Monday morning and by 2 PM that day, she was notified that she had been granted the $2,800 scholarship that includes housing, airfare and conference registration. She will also take the CMP exam at the conference.  How fantastic is that? What a great benefit as a member to have access to a scholarship like this.

Join me in congratulating the WEC scholarship winner – Trina Avalos!

To close things up, what’s the deal with WEC?  You might be thinking why should I attend this year?  What’s in it for me?

Let’s hear it directly from MPI International President & CEO, Bruce MacMillan who has recorded a special video just for us!

I Was a Virtual World Speaker

This update comes a little on the late side, but I figure it’s still important enough to share!

I gave my very first presentation in the MPI NENY Virtual World (The Easy Button) in November, where I shared tips on how to run a smooth and successful event.  Now, I’m not the world’s greatest public speaker. I get butterflies, talk too fast, and I am pretty sure gibberish becomes my native language.  On the other hand, social media comes naturally to me; I enjoy interacting with online communities.  I blog, chat and tweet; I have a Facebook and a LinkedIn account.  I thought presenting in the Virtual World wouldn’t be too hard.

Like any F2F (face to face) event, there were technology issues. It was a speaker’s nightmare when my power point presentation with a YouTube video would not load properly.  Thankfully, with the help of savvy tech support, it was corrected in time.

My power point presentation wasn’t the only technical setback.

  • Attendees needed extra time to become oriented and customize their avatars, which consequently caused the presentation to begin later than expected.
  • There were several headset and microphone issues. Some people could hear us, but not speak. Some could speak, but not hear us. The worst issue to arise was that some participants couldn’t interact at all and subsequently logged out entirely.

So here I am, standing on a virtual stage in front of a small group of avatars.  I begin my speech, which opens with a funny YouTube video.  Unfortunately, I can’t tell if anyone is laughing or groaning.  I continue on.  I talk with my hands to my computer screen, I laugh at my own jokes.  I’m probably talking too fast, but I can’t see the audience’s reaction to what I’m saying.  Ten minutes later I come to the end of my presentation and ask if there are any questions.

Bueller? Bueller?

It has been said that a virtual audience is limited to your voice and your slides so you must make an impact with both, and this is no different from an in-person delivery.  That statement may true, but speaking from my own experience, I was unable to tell if an impact was being made at all, as the audience’s reactions were missing.  I couldn’t see them.

You might be asking yourself, then why even hold a virtual world event?  What is the point?  I still believe the virtual world is a viable solution to those who cannot attend a F2F event.  Offering a virtual platform for professionals to attend large events such as MPI’s World Education Congress (WEC), or small meetings, such as an MPI local chapter board or committee meeting, allows professionals to participate and stay in touch, even if they can’t be there in person.  It is a tool, albeit not a perfect one, that gives us one more way to meet, to learn, and to communicate ideas.

As public speakers, we also need to adapt to the Virtual World environment. Speaking to your computer screen instead of an audience you can see and hear – well that’s a big learning curve for anyone. You have to readjust your expectations and presentation style.

I firmly believe that virtual events won’t replace F2F events, but as technology continues to grow, virtual events can only continue to become a more viable solution.

About the MPI NENY Virtual World

MPI Northeastern New York has a Virtual World.  If you haven’t seen it, visit the website at http://www.mpineny.org for more information. In 2008, the MPI NENY Chapter launched this cutting edge technology initiative to benefit both planners and suppliers and grow chapter membership. It was the first MPI chapter to offer this unique web-based program. Virtual participants can attend events, network and explore member products, all from the comfort of their office (or sofa). Our main objective is to offer an environment where chapter leaders and industry colleagues from all over the world can connect with others without having to travel.

Acknowledgment

A man desires praise that he may be reassured, that he may be quit of his doubting of himself; he is indifferent to applause when he is confident of success.
Alec Waugh

It’s that time of year when we go out of our way to show others how much we appreciate what they’ve done for us.

I’ve said it before, and it’s worth repeating.  A little thanks and praise can go a long way, no matter what stage of life you’re in, be it child or adult. Never be afraid to recognize the accomplishments of your co-workers and employees!  Do not let another person’s rise make you insecure or resentful.  All too often we forget to thank others.

In my opinion, one of the WORST things you can do as an employer (and even as a co-worker) is NOT praise an employee for their accomplishments and contributions.  Employees who are involved in activities outside the office that develop their own personal and professional relationships are some of the best kinds of employees. If supported internally, they can even be some of the most loyal. They are continuously striving to do better, to enhance their education in order to learn new skill sets to keep them one step ahead of the game.  A benefit to any company!

CHRISTINΔ's photostream

Remember, employees don’t always do those things just so they can leave their jobs; most often it’s so that they will STAY at their jobs – and be viewed as an asset.  What better asset to have than an employee who is ahead of the curve, keeping the company up to speed?  Unfortunately, without support (and I don’t mean a pat on the back for every little thing) you will eventually lose good, loyal employees to someone much more supportive.

As an event professional, I am thankful that my employer supports my volunteer activities.  As a member of MPI and a leadership volunteer on the MPI NENY board, I am able to remain apprised of changes in the events industry, in contact with new and potential suppliers, and keep my education and professional development on track.   In my volunteer world, I continue to serve on the MPI NENY Board of Directors as President-Elect.  I am so honored to work with so many volunteers! I know how hard they all work, both as volunteers and for their own paying jobs every day!  MPI NENY has some great volunteers, who give up so much of their free time to the benefit of the Chapter.  It goes to show how much being a part of MPI NENY means to the people involved.  We love our profession.

Consider the following from “A Touch of Business” (http://www.atouchofbusiness.com/tips/biz/0130-employee-recognition.html)

  • Employee recognition boosts morale and employee performance.
  • Employee recognition should not be considered a reward as much as “employee courtesy and consideration.”
  • Have an open-door policy where employees feel comfortable sharing thoughts and opinions.
  • Create a “family-like” atmosphere and recognize all employees for your appreciation of their hard work.
  • Employee recognition is most effective when giving pats on the back during the day to each employee.
  • Employee recognition adds pride in your business. After all, it is the employees who make your business run. Be the first one to say, “I’ve got the best employees on earth” and watch employee performance improve.

So let’s acknowledge our hard working employees, celebrate dedicated volunteers, and thank loyal clients.  They should be recognized not just at the end of the year but throughout.

Happy Holidays!

Vision, Mission, Value

Vision, Mission & Value: Do you know the difference?  I thought I knew, but many of us are guilty of blurring the three into one and using them interchangeably. During the 2010 MPI Chapter Business Summit, which was held in Dallas, TX in September for the MPI Chapter Leaders, we discussed the differences.  Who knew how drastically different they could really be!

Here’s the run down:

  • Vision: What will we look like in the future?
  • Mission: Why are we here?
  • Value: What solutions are you providing; who do you solve it for; and why is this solution different (or better) than the alternative?  This can become the foundation for your brand!  Why are we the better choice than the competition, what makes us stand out?  What is distinctive about us?


    By Nina Matthews Photography

To bring a little clarity into the room, know that everyone wants to matter.  A value statement can provide meaning to a volunteer (and a member). Belief in a purpose gives volunteers a reason to stick with it, and in turn helps to prevent volunteer burnout!

  • Understand your assets and relevance (strengths)
  • Matter on what matters

It’s Time to Create Your Value Statement!

We are all chock-full of good ideas.  It’s fun to come up with new ideas for our chapter and members.  The problem becomes instituting those ideas, committing to them, and following through.  All the new ideas become moot, if they are not taken seriously, or if there are too many ideas on the table and not enough manpower (or need) to really make those ideas come to life.

What’s next? So you have a list of good ideas and you want to implement them, but are they all necessary and something desired by your membership. Take a moment to think about two things that can improve the direction you take and refocus on membership needs.

  • What do we do first? (What will you start)  Okay, you have a list – but you need to prioritize and choose that one thing that you believe in, that you really want to focus on.  Pick something that matters to your members.
  • What do we stop now? We all love to buy new things, that “ooh shiny” feeling.  It makes you feel good right?  Well, a little retail therapy always helps me, but then I find I have a pile of things and I haven’t replaced the old with the new.  When I buy something new, I need to get rid of something old.  Try to keep things in perspective; the same can be applied to your Chapter/Association.  If you’re going to start something, and really focus on it, you should also pick something to throw out.  What’s NOT working or just isn’t in your power to maintain effectively?

You might be wondering now what have I done, or what has my Chapter has done, with all this information?  Well, we created a value statement! MPI Northeastern New York is the bridge to innovative knowledge and connections.

With that value statement in mind we decided that we need to focus on which forms of communication (social media) work best for us and which of those applications our members are actually using. My chapter is lucky to have so many board members who are tech-savvy and comfortable with the ever-changing online communities that are available.  It has made keeping up with the “Online Jones” pretty easy.  This won’t last forever!  Sooner or later our savvy board members will move on, and while we hope the next generation will be as techie, it is not a guarantee.   The same goes for our members, not everyone is a “techie” or social media guru.

Our plan is to narrow the playing field to the top five social media tools that work best for our members, (MPI NENY Website, Virtual World, Facebook, Twitter & LinkedIn) with emphasis on the website!  While it’s possible to sign up for every social media outlet available, this does not mean each tool will be used effectively.  Consider your audience! Is your audience listening and engaged; which tools are they using?

Okay, you’re thinking – so you stopped something, reduced the number of social media tools.  But what will you focus on – what will we “start”?   I’m going to quote directly from our President, Doug McPhee, CMP, CMM:

Leadership is about commitment and competence. We are leaders not just volunteers. All the chapters are looking at member growth, engagement and strong educational programs, especially for planners. Succession planning is obviously important for all chapters. How do we engage our members?  ASK them to participate. We know that people become involved and attend things because they are asked. When recruiting for committee positions consider strengths that will enhance the committee.

As the new year approaches and the nominations process begins, we will add Director positions to our Board so that we can divide up responsibilities and take the pressure off the Vice Presidents!   We are a small Board – currently there are only eight of us.  Did you know that 89% of members access MPI through their chapters? (Bruce MacMillan, MPI President & CEO) By adding Directors to the Board, we will more effectively engage our members, provide leadership roles for volunteers, and gain new insight as to what our members need and want from us as a Chapter.

Now I ask you:

  • What what will you start and stop this year?
  • Do you have a value statement?

Where’s My Sledge Hammer?

I read the following blog yesterday, and it really bothered me.  Not the author, but the content.  It drives me crazy that this “glass ceiling” still exists and that we just can’t take a sledge hammer to it once and for all.

Still Behind

By Jessie States

Women don’t receive assistance in reaching their future career goals because they are typically in lower-status positions, according to a new study by the Department of Sociology and Anthropology at Indiana University South Bend.

“We have laws that prohibit discrimination and enforce equal pay, but that only touches the surface,” department chairwoman Gail McGuire said. ”We need to look at informal professional structures, not formal ones. These are the real sources of inequality.”

McGuire studied one of the largest financial services organizations and evaluated its informal network support. The firm is a major employer of women, but they tend to be located in lower-status positions. The men, a minority in the organization, occupy higher-ranking positions.

“Since men have higher status positions, they are hoarding and monopolizing critical resources,” McGuire said. Women received more social support, especially from their female colleagues, than men, but, McGuire warns, this has less of a career pay-off for women in the long-term.

So men are “hoarding and monopolizing” all the resources, making it more difficult for women to have access to funding for education and professional development. What a world we live in.  Yes, it’s great that we have a social support group, but what good is a social support group for your career? Take control of your own career – you can’t rely on anyone else to do it for you.  Invest in yourself! (Thanks for the tip Dawn Rasmussen!) My self-investment? MPI, WEC and local Chapter educational programs.  I want to make sure that I keep up with the changes in the meetings/events industry – you never know what unexpected changes could come your way!

Yes, I see that I’ve lumped all “men” into one little group, and of course I realize that this is not par for the course for everyone.  But clearly the sting is still felt since we’re still studying the effects of men versus women in the professional world.  I work in the political arena, its typically a man’s world – I see the unfairness everyday.

Next, I Googled “Glass Ceiling” only to find this scary study on Wikipedia.

David R. Hekman and colleagues (2009) found that customers prefer white male employees, which is why such workers may continue to earn 25 percent more than equally-well performing women and minorities.[13] Hekman et al. (2009) found that customers who viewed videos featuring a black male, a white female, or a white male actor playing the role of an employee helping a customer were 19% more satisfied with the white male employee’s performance and also were more satisfied with the store’s cleanliness and appearance. This despite that all three actors performed identically, read the same script, and were in the exact same location with identical camera angles and lighting. Moreover, 45 percent of the customers were women and 41 percent were non-white, indicating that even women and minority customers prefer white men.

There is this glass ceiling, but according to that study, women themselves still prefer white men, so what the heck are we supposed to do about that?  How are women supposed to break through if we continue to see ourselves less than?  Or view men as doing a better job?

Did you know about these other related terms? (Thank you Wikipedia!)

  • Brass Ceiling – In the traditionally male-dominated fields of law enforcement and military service, some people use the term “brass ceiling” to describe the difficulty women have when they try to rise up in the ranks.[32] “The brass” denotes the decision-makers at the top of an organization, especially in the military; it is an example of synecdoche.
  • Stained-Glass Ceiling is a sociological phenomenon in religious communities similar to the concept of the “glass ceiling.” The concept revolves around the apparent difficulty for women who seek to gain a role within church leadership.
  • Bamboo Ceiling – The exclusion of Asian-descendants from executive and managerial roles on the basis of subjective factors such as “lack of leadership potential” or “inferior communication ability” where the East Asian-descendants candidate has superior objective credentials such as education in high-prestige universities (in comparison to their white counterparts with only lower-prestige university credentials).[33] For example, research shows that there are a decent number of partners at leading prestigious law firms in the United States who did not attend top notch law schools. However, you will seldom find an East Asian American partner of a leading law firm who did not attend a “Top 16 Law School” (according to the US News ranking).
  • Concrete Ceiling – This is a term used to describe the type of barrier minority woman encounter. Caucasian women may face the glass ceiling in the workforce, but be able to break through it from time to time; however, minority women’s glass ceiling tends to be more solid and unyielding. This ‘concrete ceiling’ is due to minority women facing both issues of sexism and racism which intensifies their obstructions in advancing within the labor market.[34]
  • Expatriate Glass Ceiling – After breaking through the first level of the glass ceiling, many women are beginning to face an additional barrier. This is a term used to describe this second level of obstruction which prevents women in managerial positions from receiving foreign management assignments, projects, and experiences that is becoming increasingly more important for promotion into the upper-level managerial positions as documented by Insch, McIntyre, and Napier.[35]
  • Glass Closet – The exclusion of openly gay men and women from certain jobs, especially in the media.
  • Glass elevator (or glass escalator) – Some believe there is a rapid promotion of men over women, especially into management, in female-dominated fields such as nursing.[citation needed]They say men in these fields are promoted with ease – they actually have to struggle not to advance due to facing invisible pressures and expectations to move up from where they currently are. This is based on traditional gender roles and stereotypes that men are expected to be in the chief roles, while women are to be in the subordinate positions. Therefore, in the fields where men are less common, they receive differential treatment that favors them to exert their authority and control in the workplace. Others believe that men in female-dominated professions are discriminated against and treated worse than women, the way women are treated in other professions.[36]
  • Glass cliff – A situation wherein someone has been promoted into a risky, difficult job where the chances of failure are higher.
  • Celluloid ceiling, referring to the small number of women in top positions in Hollywood, as documented by Lauzen (2002) and others.
  • Glass Labyrinth – referring to something related to a maze and can find the way out of and get through; otherwise thought of as finding a path through power in an organization.
  • Sticky Floor – refers to women who are trapped in low-wage, low mobility jobs in state and local government.[37]
  • Sticky Ladder – A term used to describe women’s struggle to reach the top of the corporate ladder. This term describes the theory that women are not incapable of reaching the top; they just get “stuck” on the middle rungs of the ladder.
  • Glass Floor – Many men have college degrees and would like to advance further in our culture, but due to a lack of opportunities and an increasingly woman-friendly workplace, including men in positions of power who would rather hire attractive young women and women in positions of power who would rather work with women, remain stuck in low-pay jobs with little chance of advancement, including blue-collar jobs that do not require higher education and “temp work,” which requires the work hours and stress of regular office employment, but with less pay and no benefits.[citation needed]
  • Glass Wall – Refers to the phenomenon of high rates of women advancing to executive positions but only in certain industries.[38]

The effect has also inspired a musical, bearing the same name. “Glass Ceiling” (2006), written by Bret VandenBos and Alex Krall, examined and parodied the idiosyncrasies of both males and females in the corporate workplace.[39]

My thoughts…

You want something, go get it. Make the effort to invest in yourself. Don’t let someone else stand in your way of fulfilling your dreams.  If someone stands in your way, and you allow them to do so, you’ll wind up regretting it.  If you are happy with your life and your career, it will show.  Respect yourself enough to know that those holding you back may not be your real friends – surround yourself with people who understand and support your dreams.  And you’ll find the path to your goal much smoother!

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